Refund Policy

Thank you for subscribing to nServe Technology LLC’s services. We hope you are satisfied with our services, but if not, we’re here to help.

1. Free Trial

nServe Technology LLC offers no free trial for new users to experience the services before purchasing a subscription. During the trial period, users can cancel their subscription at any time without being charged.

2. Cancellation Policy

Subscribers may cancel their recurring subscription at any time. Upon cancellation, your account will remain active until the end of your current billing cycle.

3. Refund Eligibility

To be eligible for a refund, you must submit a request within 2 days of your subscription start date. Refunds may be considered on a case-by-case basis and are granted at the sole discretion of nServe Technology LLC.

Refund requests can be made if you encounter technical issues that prevent you from using our service and that cannot be resolved by our support team. Proof of the issue may be required.

4. Process for Requesting a Refund

To request a refund, please contact our customer support team at info@nservetechnology.com. Include your account information, subscription details, and a brief explanation of why you are requesting a refund.

5. Refund Processing

Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 working days.

Scenarios Where Refunds Would Typically Be Granted

• Technical Issues: The customer experiences persistent technical issues that prevent them from using the product effectively.
• Billing Error: The customer was incorrectly charged due to a billing error on nServe Technology LLC’s part.

Scenarios Where Refunds Would Not Typically Be Granted

• Change of Mind: The customer decides they no longer want or need the product after the refund eligibility period has passed.

7. Contact Us

If you have any questions about our refund policy, please contact us at info@nservetechnology.com.

See also: Terms & Conditions · Privacy Policy